Customer

Business Customer
image description image description image description
Get the latest from Inside Retail straight to your inbox.
Join over 100,000 retailers who rely on our daily news, views and intelligence - it's free.

More from Customer

Marketing IR Pro

The three factors driving Shein’s high-low fashion designer drops

Stephanie Caite Chadwick
Customer IR Pro

These five core drivers explain why we shop. Here’s how to harness them

Nick Gray
Supply chain IR Pro

Decathlon Hong Kong is offering lifetime returns. Here’s why it makes sense

Robert Stockdill
Marketing IR Pro

Why retailers shouldn’t ditch their data strategy after Google’s cookie reversal

Heather McIlvaine
Store design IR Pro

Creating community: how retail brands can capitalize on the ‘third place’ 

Zach Edwards
Customer IR Pro

Digital trends, AI and TikTok: Here’s what European retailers are investing in

Luke Ritchie
Supermarkets IR Pro

How toxic metals found in tampons are driving sales of sustainable alternatives

Stephanie Caite Chadwick
Customer IR Pro

How to use behavioral data analytics to enhance customer experience

Richard Taylor
Fashion & accessories IR Pro

The retailers set to benefit the most from this year’s $81b back-to-school boom

Nicole Kirichanskaya
E-commerce IR Pro

“The good times for e-commerce are over”: Downturn hits Chinese sellers

Sophie Yu
Strategy IR Pro

European retail summer: Five key trends for retailers

Simon Porter
Luxury IR Pro

How Saks Fifth Avenue is tapping into the power of personal shopping

Nicole Kirichanskaya
Marketing IR Pro

Here comes the Gen Z bride

Nicole Kirichanskaya
Store design IR Pro

The “Great Mall Resurgence” in the American retail market

Nicole Kirichanskaya
Food & beverage IR Pro

“You need to back yourself and just dive in”: Oakberry ANZ CEO

Tamera Francis
Workforce IR Pro

The retail industry’s diminishing visible allyship of Pride Month

Nicole Kirichanskaya
Sustainability IR Pro

Buy From A Black Woman marks fourth year of partnership with H&M

Nicole Kirichanskaya
Fashion & accessories IR Pro

Why Mytheresa’s North America President believes in the power of risk-taking

Nicole Kirichanskaya
Strategy IR Pro

How Rebecca Minkoff built a deeply personal connection with her customers 

Nicole Kirichanskaya
Supermarkets

NRF Day 3: Fish with QR codes, cookies at Hermes. Tales from the main stage

Robert Stockdill
Are you sure you want to leave?
Yes, leave this page Stay