User Image

Heather McIlvaine

Heather McIlvaine is the managing editor of features and premium at Inside Retail. She oversees a global team of features editors and contributors creating content for paid subscribers across print and digital. As part of Inside Retail's editorial team, Heather has traveled to Shenzhen to cover the epic Chinese shopping event Single’s Day, toured Levi's "Eureka" innovation lab in San Francisco, and interviewed countless founders and CEOs about their growth strategies. She grew up in Los Angeles, and now lives in Melbourne, Australia.

More from Author

A worker folds a woven blanket in front of a sign saying Waverley Mills

Reviving Waverley Mills with innovation and sustainability

From information overload to actionable insights: Putting customer data to work

Emails to millions don’t work anymore. Here’s how to get personalization right

‘Brides want that experience’: True Society expands global footprint

Exclusive: Milligram founder Scott Druce talks new global role at Typo

Valentino to Levi’s: Why Paul Dillinger is one of retail’s most creative minds

Why retailers shouldn’t ditch their data strategy after Google’s cookie reversal

Knobby founder talks e-commerce trends and global expansion

“I was in 10 musicals before I was 21”: Castlery’s Declan Ee

How Castlery came back from the brink to disrupt the furniture industry

What Alibaba’s Joe Tsai learned about building a winning culture from the NBA

Modibodi was a pioneer in period underwear. Can it reinvent itself for Gen Z?

“I’m not trying to be everything for everyone”: JD Sports CEO Régis Schultz 

Sephora CEO Guillaume Motte shares his four ingredients for success 

Three key takeaways from the World Retail Congress

Why Une Piece founder Carly Brown built a business with kindness at its heart

Five moments that shaped my career with Marimekko creative director Rebekka Bay

Why luggage brand July hired a luxury expert to pursue more premium positioning

“I joke that I was (and still am) winging it”: Meshki’s Damien Park-Neilson

How Aussie label Form & Fold is building a better swimwear brand