Customer

Business Customer
Sports & adventure

Customer fury forces Callaway, Good Good to pull ‘violent,’ ‘sexist’ ad

Kaycee Enerva
Department stores

Target scraps Halloween costume over ‘racist’ controversy

Kaycee Enerva
Supermarkets

Walmart powers up its 100th EV charging station

My Nguyen
A mother-and-daughter duo wearing beige and brown Sézane pieces.
Strategy IR Pro

Why is Sézane slowing down as it expands?

Founder Morgane Sézalory is betting that tighter collections and better materials can answer customers’ concerns about quality.

Nicole Kirichanskaya
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Disney+ logo is seen in this illustration
Gifts & toys

Disney fans travelling far to snap up new generation collectible pins

Danielle Broadway
Ulta Beauty store in New York.
Strategy

Retailers want AI traffic without giving up customer data

Reuters
Fresh lettuce in a grocery store.
Supermarkets IR Pro

Cyclosporiasis outbreak rattles restaurants and grocery aisles

Reuters
A computer-generated image of Aldi’s blind box releases.
Strategy IR Pro

How blind boxes are spreading beyond the toy aisle

Nicole Kirichanskaya
Brunello Cucinelli storefront.
Strategy IR Pro

Why the new tech millionaires could reshape luxury retail

Reuters
Jellycat Diner pop-up interior.
Strategy IR Pro

What is whimsymaxxing and why should retailers care?

Naomi Omamuli Emiko
A father and daughter duo looking at one another as they sit at a restaurant eating cake.
Strategy IR Pro

What do dads really want for Father’s Day?

Nicole Kirichanskaya
Man pouring liquid detergent into a stacked washer and dryer
Regulatory

The ‘right to repair’ movement has a point, but read the warranty fine print

Wayne Fu
A person uses a smartphone
E-commerce

Retail sites see bigger purchases from AI-referred shoppers

Arriana McLymore
Costco Warehouse.
Strategy IR Pro

What is driving Costco’s growth beyond low prices?

Michael Baker
A woman reads on an Amazon Kindle in New York City
Electronics & appliances

‘A complete betrayal’: Amazon angers Kindle owners with forced obsolescence

Greg Bensinger
a bustling farmers market in North Carolina
Customer

Who shops at America’s farmers markets?

Bret R Shaw
Royal Pop watch launch crowds.
Marketing IR Pro

What the Audemars Piguet x Swatch riots tell us about luxury right now

Stephanie Caite Chadwick
Shopper holding receipts.
Strategy IR Pro

Why shoppers are becoming more intentional

Nick Gray
Dyson air purifier beside sofa.
Strategy IR Pro

In the brave new world, good marketing can’t cover up a bad product

Nick Gray
Several Gen Alpha consumers standing inside of a store.
Strategy IR Pro

How ‘always on’ Gen Alphas will reshape retail

Melissa Gonzalez
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