Customer articles - Page 2 of 42 - Inside Retail US

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Shoptalk Vegas Day 3: Macy’s, New Balance and Jessica Alba discuss reinvention

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Shoptalk Vegas Day 2: Etsy, Home Depot and Victoria’s Secret discuss innovation

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‘The Great Exhaustion’: Why the future of branding is calm

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When trust breaks: Inside Coupang’s most serious test yet

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When shoppers become the audience: How retail theatre is rewriting the store

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Bain on China’s more selective luxury consumer and what it means for brands

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How Vera Wang and Lane Crawford are redefining longevity in luxury retail

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Shoppers are done with price tricks, here’s what they want instead

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‘Decision fatigue’ has broken shopping. Stitch Fix’s Debbie Woloshin has a fix

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US online spending sets holiday season record

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What shoppers really want: The blueprint for tomorrow’s grocery retailers

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Workers move products during Cyber Monday at Amazon's fulfilment center

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Cyber Monday sales surge despite economic malaise

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An employee folds clothes at a Macy's department store

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AI helps drive record $11.8 billion in Black Friday online spending

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The value of loyalty in an age of AI and unpredictability

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How AI agents are taking over product discovery – and checkout

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People walk along a main shopping area during the Alibaba's Singles' Day

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Why China’s shopping festival Double 11 shopping festival is losing its spark

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PayPal flags smaller basket sizes, cautious shoppers amid macro uncertainty

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Curating success: How The New Trend is redefining luxury retail

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OpenAI slipped shopping into 800 million ChatGPT users’ chats − what comes next?

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