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Amazon sign and logo
Financial

Amazon posts double-digit sales growth, plans to invest $200 billion in AI

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What does it mean to be visible in an AI-curated world?

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(Left to right) NRF’s president and CEO Matthew Shay, Shelley Bransten, Microsoft’s corporate vice president of worldwide industry solutions and David Lauren, Ralph Lauren’s chief branding and innovation officer.
Strategy

Day two at NRF’s big show: Ralph Lauren and Sephora talk AI and taking risks

Nicole Kirichanskaya
The newly renovated JD Sports store at Westfield Stratford City in London
Strategy

JD Sports launches AI shopping for US customers with ChatGPT

Siddharth Cavale
Zara's logo is displayed on a window, at one of the company's largest stores
Marketing

Zara adopts AI to create fashion imagery using real-life models

Helen Reid
Three iPhones laid out on a wooden table with screens showcasing Ralph Lauren’s AI-powered virtual shopping assistant, Ask Ralph.
Strategy IR Pro

Five ways AI is being used in luxury retail

Nicole Kirichanskaya
An employee folds clothes at a Macy's department store
Financial

AI helps drive record $11.8 billion in Black Friday online spending

Chandni Shah
People looking at their phones in Manhattan
Strategy IR Pro

Inside the new tactics employed by retailers to woo AI agents

Arriana McLymore
Customer IR Pro

The value of loyalty in an age of AI and unpredictability

Phoebes Garland
Melbourne's Block Arcade
Strategy IR Pro

When the AI wave crashes: What history, behaviour and markets tell us

Nick Gray
AI IR Pro

Why AI belongs behind the scenes of modern retail

Tahlia Whitfield
A close-up of a smartphone, zooming in on the Amazon app.
Strategy IR Pro

Is Amazon’s 30,000 layoffs an AI-driven sign of the future?

Nicole Kirichanskaya
Robot holding shopping cart
Customer

OpenAI slipped shopping into 800 million ChatGPT users’ chats − what comes next?

Gina Cui
What an Etsy AI buying process will look like
AI IR Pro

AI-proofing retail: how to survive ChatGPT’s buying ‘revolution’

Nicole Kirichanskaya
AI IR Pro

How ChatGPT Instant Checkout pushes retailers into the ‘answer economy’

Tahlia Whitfield
Social commerce IR Pro

Why TikTok and YouTube are retailers’ new discovery engines

Tahlia Whitfield
A smartphone with the PayPal logo
Payments

PayPal, Google partner to roll out AI-powered solutions across platforms

Juby Babu
Meta smart glasses on display during the Meta annual Connect conference
Electronics & appliances

‘Superintelligence’: Meta launches smart glasses with built-in display

Aditya Soni
a woman staring at a laptop, out of ideas
Strategy IR Pro

Retail’s AI psychosis: The industry must not outsource its brain

Nick Gray
a young woman wearing a black blazer sitting at a laptop with a bored look on her face
Marketing IR Pro

Retail brand voice and the alarming return of the pleasant professional

Nicholas Ryan
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