Jack in the Box is looking to improve its performance after a weaker-than-expected third quarter, with interim CEO Mark King saying the company is focused on strengthening franchisee profitability.

Same-store sales fell 1.1 per cent in the quarter ended July 5, with franchise restaurants down 1.2 per cent and company-owned locations down 0.9 per cent.

“During my first months as interim CEO, I’ve spent significant time listening to our franchisees, meeting with our teams, and gaining a deeper understanding of the Jack in the Box business,” King said.

“With our refinancing now complete, we’re fully focused on improving restaurant performance and executing against the priorities that will create the greatest long-term value.”

Systemwide sales declined 1.4 per cent during the quarter, while total revenue fell 1.8 per cent to $257.7 million from $262.4 million a year earlier.

Jack in the Box said the lower revenue was caused by a decline in same-store sales and a smaller restaurant base. The chain opened four restaurants during the quarter and closed 17.

Despite the decline, King said the company is still working through challenges.

“While we have more work ahead, I’m increasingly confident that our path forward is becoming clearer to strengthen franchisee profitability, improve execution, and build a stronger foundation for sustainable growth,” he added.

• Further reading: Jack in the Box replaces CEO amid persistent sales declines.