IR Pro

Sephora store Gen AI

Customers are co-creating their own retail experiences

How generative AI is driving a personalization revolution in retail.

image description image description image description
Get the latest from Inside Retail straight to your inbox.
Join over 100,000 retailers who rely on our daily news, views and intelligence - it's free.

More from IR Pro

Several Olipop stock-keeping units against a light background.

How soda brand Olipop leverages pop-culture moments to grow

A model standing in front of Matsuya Ginza department store

Matsuya’s director Takehiko Furuya on the department store’s digital launch

A photo of Urban Revivo’s storefront at One Bangkok in December 2024.

Urban Revivo parent FMG ramps up with store openings in One Bangkok 

A man sitting on a bench wearing True Classic attire.

What True Classic’s nationwide Target launch reveals about the brand’s future

Blonde model running across a crosswalk in white shirt and tie detail belt from Beare Park 2025 campaign photoshoot

Beare Park founder Gabriella Pereira reveals her pop-up strategy 

Influencer Tera Feng prepares before hosting a livestream sales session on the social media platform Xiaohongshu, at her apartment in Shanghai, China December 16, 2024.

Xiaohongshu emerges as key digital commerce platform in China’s retail landscape

Beauty incubator Maesa reveals top beauty industry trends for 2025

colourful fashion festival

PayPal Melbourne Fashion Festival is turning the runway into a spectator sport

Shein and Temu logos are seen in this illustration taken August 22, 2024.

Temu’s Vietnam suspension reflects rising Southeast Asian protectionism

A woman wearing black lingerie live-streaming from a showroom in China.

China’s ‘Victoria’s Secret Town’ at risk as US tariff loophole faces closure

Siblings sitting in front of a Christmas tree wearing Santa hats

Turning holiday insights into year-round success

Mid shot of male Australian designer Steven Khalil in navy shirt and pants against neutral background in styled living room.

How couturier Steven Khalil navigated being a designer and building a brand

Consumer typing at a laptop with a to-be-returned package.

National Retail Federation reports $890 billion refunding problem

] campaign image of styled living room featuring steven khalil and designer rugs collaboration detailed blue and beige rug and neutral furniture

The next Vera Wang: Steven Khalil Interieur and Designer Rugs’ floor couture

burnout

How to manage change without burning out employees

Dynamic duos: Six innovative brand collaborations in Asia