Heather McIlvaine is the managing editor of features and premium at Inside Retail. She leads an international team of editors to produce Inside Retail’s global features content, including exclusive series, in-depth analyses of key trends and topics, and premium quarterly print magazines and reports. With over a decade of experience in publishing, she has interviewed countless retail founders and CEOs and regularly attends industry conferences and events in Australia, the US and Europe. Heather is an accomplished panel moderator and MC with a talent for facilitating genuine insights and conversations. She is a leading voice on e-commerce and passionate about covering the future of retail.