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The newly renovated JD Sports store at Westfield Stratford City in London

JD Sports launches AI shopping for US customers with ChatGPT

An LG CLOiD robot at CES 2026.

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Zara's logo is displayed on a window, at one of the company's largest stores

Zara adopts AI to create fashion imagery using real-life models

A US flag flutters at the Federal Trade Commission (FTC) headquarters

FTC reportedly probing Instacart’s controversial AI pricing tool

Meta CEO Mark Zuckerberg wears the Meta Ray-Ban Display glasses.

Ray-Ban Meta glasses take off but face privacy and competition test

Instacart x ChatGPT

Instacart launches end-to-end shopping app inside ChatGPT

The company logo for eyeglass retailer Warby Parker

Warby Parker and Google to launch AI smart glasses

OpenAI ChatGPT vs Google concept

In three years, ChatGPT has transformed how people look things up

An employee folds clothes at a Macy's department store

AI helps drive record $11.8 billion in Black Friday online spending

Alibaba’s CoCreate Europe 2025

The agentic shift: How AI is reshaping the $30 trillion B2B e-commerce landscape

The value of loyalty in an age of AI and unpredictability

Target GPT

Target trials ‘conversational shopping’ via ChatGPT

How Lowe’s Joe Cano uses AI to create a smarter, more personal shopping journey

Burst Shopify qr code

How AI agents are taking over product discovery – and checkout

Melbourne's Block Arcade

When the AI wave crashes: What history, behaviour and markets tell us

Sam's Club CEO McMillon talks with VP and regional GM Furner

‘A Walmart lifer’: How John Furner will steer the ship in the AI era

Why AI belongs behind the scenes of modern retail

Instant Checkout screenshots

Retailers must rethink e-commerce for an algorithm-first future

AI meets retail: Ebay’s plan to make every shopping experience unique

customer at Walmart

Walmart deploys AI strategies to boost Christmas engagement