Decoding the modern shopper: How new behaviors are reshaping grocery retail
In this report:
- Identify friction points that are gradually eroding customer loyalty in current retail experiences.
- Leverage 'shop-in-store, deliver-home' models to generate new value and meet evolving shopper needs.
- Understand the limits of innovation where trust, privacy, and price sensitivity become defining factors for success.

Stop guessing about the future and seize the roadmap to the next decade of grocery shopping.
Uncover the diverging behaviors across age groups and mindsets, and learn precisely how hybrid missions, rapid delivery, and automation are radically reshaping the familiar weekly shop. This is the practical field guide for retail leaders ready to design an innovative, customer-obsessed grocery operating system that guarantees loyalty and growth.