E-commerce

Signage is seen at the Federal Trade Commission headquarters

‘Illusory’: Instacart pays $60m to settle FTC case over misleading shoppers

Instacart's offer of 'free delivery' for first orders was illusory because shoppers were charged other fees, the FTC alleged.

image description image description image description
Get the latest from Inside Retail straight to your inbox. Join over 100,000 retailers who rely on our daily news, views and intelligence - it's free.

More from E-commerce

A US flag flutters at the Federal Trade Commission (FTC) headquarters

FTC reportedly probing Instacart’s controversial AI pricing tool

Coupang

Inside Coupang’s data breach: Disclosure gaps, leadership changes and scrutiny 

PS Vintage

Pacsun launches vintage fashion platform

The logo of Amazon at the company's logistics center

Amazon is developing a one-hour in-store pickup service

Teens offline, brands on notice: How retailers should rethink youth marketing

Instacart x ChatGPT

Instacart launches end-to-end shopping app inside ChatGPT

“You can’t scale chaos”: Leadership lessons from Cachia’s Leah Betts

Inside Ebay’s big play on live shopping and the trading card boom

Walmart

Does the strong start to holiday shopping mask a fragile market?

SBI Haven Luxe Spa

SBI launches global e-commerce site for Haven Luxe Spa

Amazon logo outside an Amazon warehouse

Amazon to test ultra-fast deliveries in two states

An employee folds clothes at a Macy's department store

AI helps drive record $11.8 billion in Black Friday online spending

Walmart register

Why is Walmart outperforming expectations despite tariff pressures?

Customers queue to enter Shein’s new store inside Le BHV Marais.

Shein’s first physical shop highlights department stores’ existential pain

social media

Will social media age laws rewrite the rules of trend-led retail?

Christmas sale

Retail’s threat this season isn’t sales – it’s temptation