Battle for relevance: Why some legacy brands click with Gen Z and others don’t

Miu Miu this year captured first-time luxury buyers with leather bag charms.
Miu Miu this year captured first-time luxury buyers with leather bag charms. (Source: Reuters/Sami Marshak)
Coach bag charms, which retails between $55-$295.
Coach bag charms, which retails between $55-$295. (Source: Reuters/Sami Marshak)
Miu Miu hair clips, which retail for $460.
Miu Miu hair clips, which retail for $460. (Source: Reuters/Sami Marshak)
Miu Miu bag charms are displayed at their store.
Miu Miu bag charms are displayed at their store. (Source: Reuters/Sami Marshak)
Luxury retailer Louis Vuitton logo
Luxury retailer Louis Vuitton logo (Source: Reuters/Stephanie Lecocq)
Fleur Arbel and Christophe Kairouz, both from France, were lured into Louis Vuitton’s New York flagship recently by a colorful sculpture of a monogrammed giraffe and ostrich above the store’s entrance. But the two 24-year-olds are more likely to spend their shopping dollars elsewhere, as Louis Vuitton’s heavy logos and styles strike them as passé. “I think they failed to keep the luxury image in a way,” said Kairouz. “I think they need to create something new

This content is for IR Pro subscribers only.

Subscribe now to unlock an all-access pass.

IR Pro - Monthly

$4 for the first 30 days. (Auto renews at $20 per month.)
  • Unlimited news access
  • Daily IR Pro content straight to your inbox
  • Exclusive members only masterclasses (live and on-demand)
  • Weekly careers advice
  • Independent research reports and forecasts
  • Indepth interviews with industry leaders and experts
  • Weekly and quarterly digital magazines delivered to your inbox
Subscribe now
Retailer’s choice

IR Pro - Annual

$199 per year. (Auto renews annually.)
  • Unlimited news access
  • Daily IR Pro content straight to your inbox
  • Exclusive members only masterclasses (live and on-demand)
  • Weekly careers advice
  • Independent research reports and forecasts
  • Indepth interviews with industry leaders and experts
  • Weekly and quarterly digital magazines delivered to your inbox
Subscribe now

Recommended By IR