How AI could help solve the disconnect between online and offline retail

In an era marked by rapid technological advancements and economic uncertainties, the retail landscape finds itself at a critical crossroads.  A recent global study conducted by the IBM Institute for Business Value sheds light on the escalating discontent among consumers with traditional shopping experiences, both in-store and online.  With only a meager 9 per cent expressing satisfaction with in-store shopping and 14 per cent with online alternatives, the findings underscore a pressing

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