Effective outbound customer communications
- Email engagement has been the second most tracked metric by content marketers around the world
- 65% of consumers have between 1 and 5 brand apps on their mobile phones
- 90% of SMS messages are opened within three minutes of being received
Optimising email, SMS and in-app messaging for effective outbound customer communications.
Digital communication is essential for retailers who want to build customer trust and engagement and customers like being kept up to date on their favourite brands.
But what is the optimal path? Email, SMS and in-app messaging prove effective and easy for both consumers and retailers.
Download the free report for insights and guidance regarding effective outbound customer communications.